The aim of e-government is to use information and communication technology so that the public administration is as economic, and as close to the citizens, as possible. Anything the public administration used to transmit on paper from one office to another, and finally to the customer, shall be transmitted electronically.
The E-Government Strategy Switzerland stresses the importance of understanding services and processes. Data shall be transmitted from the customer directly to the authorities, and finally to the archives, without any interruption. Common standards for a structured and secure way of handling electronic data and documents are a prerequisite.
In the SME Policy Section of the State Secretariat for Economic Affairs (SECO), a team is pressing ahead with the propagation of electronic government services for small and medium-sized enterprises (SMEs). In this function, SECO was in charge of various prioritised projects in the eGovernment Switzerland programme for 2008 to 2015 (e.g. SME portal, SuisseID, Linked Data Service LINDAS). In the strategic plan for 2016 to 2019, SECO is responsible for the implementation of two strategic projects: