EasyGov.swiss Use Assessment Study 2021

Update of the EasyGov.swiss Use Assessment Study 2021
Mandator and publisher State Secretariat for Economic Affairs SECO, Promotion Activities Directorate, SME Policy
Contractor University of St. Gallen, IMP-HSG
Authors Dr Kristina Zumbusch (Project Manager), Dr Roland Scherer, Institute for Systemic Management and Public Governance (IMP-HSG)

According to a SECO study published on 29 March, the EasyGov.swiss online service desk is highly appreciated by users from the business community. Since its inception, EasyGov has generated benefits of around CHF 27 million for Swiss businesses, which translates into annual benefits of around CHF 8.3 million. On average, this results in potential savings, over the entire period of the study, of about CHF 1,300 for businesses making active use of the services available. The portal currently has already over 55,000 registered businesses.

Update of the EasyGov.swiss Use Assessment Study 2021 (PDF, 6 MB, 29.03.2022)

Last modification 09.05.2022

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